All of our products are made in Korea, under strict quality and safety standards.
Yes. Our formulas are designed for various hair types and conditions, including dry, oily, and thinning hair.
We avoid unnecessary harsh chemicals. Please check each product’s ingredient list for details.
Once your order ships, you’ll receive an email with tracking details. You can also log into your account to check your order status.
If your order hasn’t been shipped yet, please contact our customer service as soon as possible at admin@genierr.com
Yes, we ship to many countries worldwide. Shipping fees and delivery times vary depending on location.
For best results, use it consistently as part of your daily or regular hair care routine.
Yes, our products are dermatologically tested and formulated with mild ingredients. However, we recommend a patch test before first use.
Results may vary depending on hair condition and consistency of use. Regular use over several weeks is recommended.
Domestic orders (within Korea) typically take 1–3 business days.
International shipping times vary by destination.
Unused and unopened products can be returned within 7 days of receipt. Please contact our support team before returning any item.
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